About Family Entertainment Center Insurance

The only insurance practice built exclusively for FEC operators — powered by HUB International, one of the world’s largest brokers.

Our Mission

Family Entertainment Center Insurance exists for one purpose: to give FEC operators access to insurance programs that actually fit the way their businesses work. We got tired of watching venue owners overpay for generic commercial policies that left critical gaps — so we built something better.

We serve trampoline parks, rage rooms, go kart tracks, laser tag arenas, arcades, bowling alleys, climbing gyms, and every type of entertainment venue in between — with custom programs that account for your specific attractions, staffing, revenue model, and risk profile.

Backed by HUB International

We are a specialty insurance practice within HUB International, one of the largest independent insurance brokerage firms in the world. 

As an independent broker, HUB is not owned by or tied to any insurance carrier. That independence matters. It means we have access to every major insurance company and specialty underwriter in the marketplace — allowing us to source the best coverage options and pricing available for your specific operation.

Founded by a Former FEC Owner

Brett Pollak founded Family Entertainment Center Insurance after spending years running his own entertainment venue and experiencing firsthand how broken the insurance market was for FEC operators. Generalist brokers didn’t understand the risks. Carriers didn’t want to write the business. And the policies that were available often excluded the exact scenarios FEC owners worry about most.

Brett joined HUB International to build the program he always wished existed — one with real industry knowledge behind every recommendation, real carrier options behind every quote, and a real advocate behind every claim.

Today, Brett and his team serve FEC operators from coast to coast, providing the kind of coverage advice that can only come from someone who’s actually run the business.

What Makes Us Different

Properly understanding your attractions and exposures

Accurately classifying your operations

Educating you on how coverage actually works

Structuring insurance programs that hold up when a claim occurs

Our Values

Expertise Over Volume

We’d rather know everything about entertainment venue insurance than know a little about everything. Specialization is how we deliver real value.

Transparency

We explain coverage in plain language, show you exactly what you’re paying for, and never push products you don’t need.

Partnership

Our best client relationships last for years. We grow with your business and adapt your coverage as your venue evolves.

Speed

FEC owners move fast. So do we. Most quotes are delivered in 24–48 hours. Opening a new location? We can often bind same-day.

Entertainment Venues We Serve

Let’s Build the Right Program for Your Venue

Get a custom insurance quote from the team that knows FEC operations inside and out.

Get a Free Quote

The Insurances We can offer you today!