About Family Entertainment Center Insurance
The only insurance practice built exclusively for FEC operators — powered by HUB International, one of the world's largest brokers.
Our Mission
Family Entertainment Center Insurance exists for one purpose: to give FEC operators access to insurance programs that actually fit the way their businesses work. We got tired of watching venue owners overpay for generic commercial policies that left critical gaps — so we built something better.
We serve trampoline parks, rage rooms, go kart tracks, laser tag arenas, arcades, bowling alleys, climbing gyms, and every type of entertainment venue in between — with custom programs that account for your specific attractions, staffing, revenue model, and risk profile.
Backed by HUB International
We are a specialty insurance practice within HUB International, one of the largest independent insurance brokerage firms in the world. As an independent broker, HUB is not owned by or tied to any insurance carrier. That independence matters. It means we have access to every major insurance company and specialty underwriter in the marketplace — allowing us to source the best coverage options and pricing available for your specific operation.Founded by a Former FEC Owner
Brett Pollak founded Family Entertainment Center Insurance after spending years running his own entertainment venue and experiencing firsthand how broken the insurance market was for FEC operators. Generalist brokers didn’t understand the risks. Carriers didn’t want to write the business. And the policies that were available often excluded the exact scenarios FEC owners worry about most. Brett joined HUB International to build the program he always wished existed — one with real industry knowledge behind every recommendation, real carrier options behind every quote, and a real advocate behind every claim. Today, Brett and his team serve FEC operators from coast to coast, providing the kind of coverage advice that can only come from someone who’s actually run the business.What Makes Us Different
Properly understanding your attractions and exposures
Accurately classifying your operations
Educating you on how coverage actually works
Structuring insurance programs that hold up when a claim occurs
Our Values
Expertise Over Volume
We’d rather know everything about entertainment venue insurance than know a little about everything. Specialization is how we deliver real value.Transparency
We explain coverage in plain language, show you exactly what you’re paying for, and never push products you don’t need.Partnership
Our best client relationships last for years. We grow with your business and adapt your coverage as your venue evolves.Speed
FEC owners move fast. So do we. Most quotes are delivered in 24–48 hours. Opening a new location? We can often bind same-day.Entertainment Venues We Serve (A-Z)
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- Amusement Rides
- Arcades
- Axe Throwing
- Bars & Nightclubs
- Batting Cages
- Bowling Alleys
- Family Entertainment Centers
- Go Kart Tracks
- Golf Driving Ranges & Simulators
- Ice & Roller Skating Rinks
- Laser Tag Arenas
- Mechanical Bulls
- Miniature Golf
- Ninja Warrior Courses
- Paintball Facilities
- Pickleball Courts
- Rage Rooms
- Rock Climbing Gyms
- Smash Rooms
- Soft Playgrounds
- Trampoline Parks
- Tennis Courts
- Virtual Reality Centers
- Water Attractions